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1. Who We Are
Faunammforce, located at 2115 N Circular Rd, South Hedland WA 6722, Australia, is the organisation responsible for the handling of your personal information on this website (faunammforce.world). Under the Privacy Act 1988 (Cth), we are an APP entity and must comply with the Australian Privacy Principles (APPs).
Contact: askuse@faunammforce.world | Phone: +61 8 9172 3444
2. Scope and Applicable Law
This Privacy Policy describes how we collect, use, store, disclose, and protect personal information when you visit our website or contact us. We comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Notifiable Data Breaches (NDB) scheme administered by the Office of the Australian Information Commissioner (OAIC).
Where the General Data Protection Regulation (GDPR) applies to individuals in the European Economic Area, we also comply with relevant GDPR requirements as set out in this policy.
By using this website, you acknowledge that you have read and understood this Privacy Policy. Where we collect personal information, we will only do so where it is reasonably necessary for our functions or activities.
3. Collection Notice
When we collect personal information, we will take reasonable steps to notify you or ensure you are aware of:
- our identity and contact details
- the purposes for which we collect the information
- any consequences if you do not provide the information
- other organisations to whom we usually disclose information of that kind
- whether we are likely to disclose information to overseas recipients and, if practicable, the countries involved
- how you may access your personal information and seek correction
- how you may make a complaint about a breach of the APPs
This notice is provided through this policy and at the point of collection (for example, on our contact form).
4. Personal Information We Collect
We may collect the following categories of personal information:
- Identity information: your name
- Contact information: email address, phone number
- Communication information: messages you send through our contact form
- Technical information: IP address, browser type, device information, pages visited, and referring URLs
- Cookie and preference data: choices stored via cookies and localStorage
We collect personal information directly from you when you submit our contact form, contact us by email or phone, or interact with our cookie consent tools. We may also collect limited technical information automatically when you browse our website.
Where lawful and practicable, you may interact with us without identifying yourself or using a pseudonym. However, if you do not provide certain information (such as your name and email), we may be unable to respond to your enquiry.
5. Purposes of Collection, Use, and Disclosure
We collect, use, and disclose personal information only for purposes that are reasonably necessary for our functions and activities, including:
- responding to your enquiries and communicating with you
- operating, maintaining, and improving our website and content
- analysing website usage to enhance user experience (with your consent where required)
- measuring the effectiveness of our online communications, including advertising (with your consent where required)
- complying with legal obligations and responding to lawful requests
- protecting our legitimate interests, including website security and fraud prevention
We will not use or disclose personal information for a secondary purpose unless you consent, or an exception under the APPs applies (such as where the secondary purpose is related to the primary purpose and you would reasonably expect the use or disclosure).
6. Legal Basis for Processing (GDPR)
Where GDPR applies, we rely on the following legal bases:
- Consent: for analytics and marketing cookies, and contact form submissions
- Legitimate interests: for website security and improving our services
- Legal obligation: where required by applicable law
- Contractual necessity: where processing is needed to respond to your requests
7. Direct Marketing and the Spam Act 2003
We do not send commercial electronic messages without your consent. If you contact us through our website, we will use your details only to respond to your enquiry unless you separately opt in to receive updates from us.
Any marketing communications we send will include a functional unsubscribe facility and identify Faunammforce as the sender, in accordance with the Spam Act 2003 (Cth).
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months from the date of your enquiry, unless a longer retention period is required by law. Technical and analytics data is retained for up to 26 months. Cookie consent records are stored in your browser localStorage until you clear your browser data.
When personal information is no longer needed, we take reasonable steps to destroy or de-identify it.
9. Disclosure to Third Parties and Overseas Transfers
We do not sell your personal information. We may disclose personal information to trusted service providers who assist with website hosting, analytics, content delivery, or communication services. These providers may be located in Australia or overseas.
Before disclosing personal information to an overseas recipient, we take reasonable steps to ensure the recipient complies with the APPs, or we otherwise comply with APP 8. Where GDPR applies, we ensure appropriate safeguards are in place for international transfers.
10. Data Security and Notifiable Data Breaches
We implement reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. These measures include HTTPS encryption, access controls, and periodic security reviews.
If we become aware of an eligible data breach that is likely to result in serious harm, we will comply with the NDB scheme by assessing the breach, notifying affected individuals where required, and notifying the OAIC as soon as practicable.
11. Access, Correction, and Quality of Information
Under APPs 10, 12, and 13, you may request access to the personal information we hold about you and ask us to correct information that is inaccurate, out of date, incomplete, irrelevant, or misleading.
To make a request, contact us at askuse@faunammforce.world. We will respond within a reasonable period, generally within 30 days. We may need to verify your identity before providing access. In limited circumstances permitted by law, we may decline access or correction; if so, we will explain our reasons.
12. Your Rights
Depending on your location, you may have the following rights:
- right of access to your personal information
- right to correction of inaccurate, incomplete, or out-of-date information
- right to complain to us or to the OAIC about our handling of your personal information
- right to erasure, restriction, portability, or objection (where GDPR applies)
- right to withdraw consent at any time, without affecting the lawfulness of processing before withdrawal
To exercise your rights, contact us using the details above.
13. Complaints
If you believe we have breached the APPs or mishandled your personal information, please contact us first. We will acknowledge your complaint promptly and aim to resolve it within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- Website: www.oaic.gov.au
- Phone: 1300 363 992
- Post: GPO Box 5218, Sydney NSW 2001, Australia
14. Children's Privacy
Our website is intended for a general audience and is not directed at children under 16 years of age. We do not knowingly collect personal information from children without appropriate parental or guardian consent. If you believe we have collected information from a child, please contact us immediately so we can take appropriate steps to delete it.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.